What is customer service?


Who is a customer?


What makes an engaging staff member?


All this and more is taught at the Customer Service workshop.


The saying "People buy people" is true, but are you that person?

Prepare to go the extra mile, learn how to placate a demanding customer whilst ensuring they feel valued.


Become a leader in your field. An aspirational role model that reflects your brand.

Create the desire of desire.  Influence people on a subconscious level to want to work with you towards your goal.